Vertical Response Integration

Order Desk can import customer data into your Vertical Response account.

Setup

To connect to Vertical Response, enter your username and password. You will also be required to contact Vertical Response support and ask them to enable Enterprise API support for your account. (There is no added charge for this.)

Configuration

After connecting, the first thing you’ll see is a dropdown with your account’s lists. (This is a confirmation that your account has been connected to Vertical Response.) If you want all new orders to be automatically added to a list when they are imported into Order Desk, just select the list from the dropdown. If you want to dynamically add the user based on their selections during checkout, see this article for instructions.

The list field match feature will allow you to target order data to custom fields at Vertical Response. For instructions on using this feature, see this article.

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