IN THIS GUIDE
Order Desk can pull your print on demand orders in from your shopping cart(s), sync your print details into them, and then submit them to Jakprints. As Jakprints fulfills the orders, the shipment details will be sent back to Order Desk and on to the original shopping cart if your store is set up for it.
This guide explains how to set up and use the Jakprints integration.
To connect to your Jakprints account, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, look for and enable the Jakprints integration.
Once enabled, enter your Username and Password. Note that this is not the same as your user ID and email address. Choose your environment, either Production (live) or Staging (test) and click to connect.
Once connected to Jakprints, you'll have some settings to adjust to your preferences.
After Import, Move To
Select the folder you want orders to be moved into after they are sent to Jakprints.
You can choose the default Prepared folder for this, or create your own folders in your Store Settings. Read the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to moved into as Jakprints sends shipment details back to Order Desk.
Give this notification URL to your Jakprints sales rep and ask them to send shipment notifications to it. Let them know that you are using Order Desk so their shipments will be sent in the appropriate format.
For more information on what the product settings within the Jakprints integration do, please read the Print on Demand Product Settings guide.
Sending Orders to Jakprints
Getting your orders ready to send to Jakprints takes some setup time. For a detailed walkthrough of how to use Order Desk with your print on demand orders, please take a few moments to read through the Print on Demand Fulfillment guide.
Custom Details for Jakprints
Jakprints uses a Substrate ID to match the exact combination of product SKU, size, and color being requested.
You can set the
print_substrate_id field on your products to use that ID combination for your order submission. If you do not include
print_substrate_id, then Order Desk will search for the item SKU/color/size combination on the order already and then apply the Substrate ID to the order details.
Jakprints will automatically use the lowest cost available shipping method.