Progressive Solutions Integration

IN THIS GUIDE

Overview
Setup
Integration Settings
Product Settings
Sending Orders to Progressive Solutions
Canceling Orders

Overview

Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them on to Progressive Solutions (also known as  PrintHQ) for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk automatically.

This guide explains how to set up and use the Progressive Solutions integration.

Setup

To connect to Progressive Solutions, click on the Manage Integrations link under the Integrations menu in the left sidebar, and under the Print on Demand tab find and enable Progressive Solutions.

Enter your Progressive Solutions client code, email address and password and click to connect.

Integration Settings

Once connected, you'll have some shipment and integration settings to adjust per your preferences.

After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to Progressive Solutions.

You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into after Progressive Solutions sends shipment details back to Order Desk.

Shipping Account #

If you have a UPS or FedEx shipping account, set the account number here so Progressive Solutions can use it for your shipments.

Product Settings

For more information on what these product settings within the Progressive Solutions integration are for, please refer to the Print on Demand Product Settings guide.

Sending Orders to Progressive Solutions

Initially, getting your orders ready to send to Progressive Solutions is going to take some time before everything is in place for it to happen automatically. For detailed instructions on how to use Order Desk with your print on demand orders, please take a few moments to read the Print on Demand Fulfillment guide.

Preparing Your Orders

The following fields can be set as checkout data or order metadata to change what gets sent to Progressive Solutions:

Field Name Field Description
ShippingAccount Shipping Account number that will override the default setting.

If you are unfamiliar with checkout data, please first read the  How to Work with Checkout Data guide.

Preparing Your Items

The following fields can be set as variations or item metadata for each item in an order:

Field Name Field Description
print_sku Required. The Client Product Code.
print_url_x Required. Link to the artwork file. Replace x with the number (print_url_1, print_url_2, etc.) if there are multiple prints for a single item.
print_location_x Required. Location of the print. Replace x with the number to match the print_url (print_location_1, print_location_2, etc.) Available fields are: front, back, envelope, separator.
photobook If printing a photo book, set value to true.
document_id If required by Progressive Solutions, set this field with required value.
notes Optional field to send message to send to Progressive Solutions.

Canceling Orders

You can attempt to cancel an order that has already been sent to Progressive Solutions by clicking the Cancel Order at Progressive Solutions button under the totals box on the order details page. This will send a cancel request to Progressive Solutions. Please follow up with Progressive Solutions to make sure the order has been canceled in time.

This button will not available if the order has already shipped.

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