Scalable Press Integration

IN THIS GUIDE

Overview
Setup
Integration Settings
Product Settings
Shipping Class Match
Sending Orders to Scalable Press

Overview

Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them on to Scalable Press for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart if your store is set up for it.

This guide explains how to set up and use the Scalable Press integration.

Setup

To connect to Scalable Press, click on the Manage Integrations link under the Integrations menu in the left sidebar, and under the Print on Demand tab find and enable Scalable Press.

Alternatively, search for Scalable Press from the available integration search.

Enter your Test API Key from your Scalable Press API Details page to set up a test environment and click to connect to Scalable Press

Once testing is complete, disconnect Scalable Press from Order Desk by clicking on the Disconnect button at the bottom of the Scalable Press integration settings page and enter your Live API Key to reconnect.

Integration Settings

Once connected, you'll have some shipment and integration settings to adjust per your preferences.

Default Shipping Method

Choose the shipping method you want Scalable Press to use on any orders where the shipment method is not otherwise specified for them to use.

To set up more specific shipping options, you will need to match your method names to the names Scalable Press uses. This can be done in the shipping class match section.

After Import, Move To

Select the folder you want orders to be moved into after they are successfully sent to Scalable Press.

You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.

After Shipment, Move To

Select the folder you want orders to be moved into after Scalable Press sends shipment details back to Order Desk.

If Canceled, Move To

Select the folder you want orders to be moved into if they care canceled at Scalable Press.

API Webhook URL

To have shipment information automatically passed back into Order Desk as Scalable Press fulfills orders, copy this URL and paste it into your Scalable Press account settings page.

Default Return Address

Set the default return address that Scalable Press should use on your shipments.

If you need to customize the return address for certain orders, you can save different return addresses to your Store Settings and then use a rule to set the return address to specific orders. If a return address is not added to the order, the default address set here in the Scalable Press settings will be used.

For information on adding additional return addresses and applying them to specific orders with a rule, read the Store Settings guide.

Product Settings

For more information on what these product settings within the Scalable Press integration are for, please refer to the Print on Demand Product Settings guide.

Shipping Class Match

If the shipping methods you set up in your shopping cart(s) don't match the shipping method names Scalable Press uses, they won't know what methods you intend for them to use. When this happens, the default shipping method applied above will be used instead for all of your orders.

To tell Scalable Press what methods you want them to use, you will need to match your method names to theirs. This can be done in the shipping class match section. For detailed instructions on setting this up, please read through the shipping class match guide.

Sending Orders to Scalable Press

Initially, getting your orders ready to send to Scalable Press is going to take some time before everything is in place for it to happen automatically. For detailed instructions on how to use Order Desk with your print on demand orders, please take a few moments to read the print on demand fulfillment guide.

Preparing Your Orders

The following fields can be set as checkout data or order metadata to add or change the details that are sent to Scalable Press about the order.

Field Name Field Description
PackingSlip The URL of the PDF for Scalable Press to print and include with the shipment. Details here.

If you are unfamiliar with checkout data, see the How to Work with Checkout Data guide.

Preparing Your Items

The following fields can be set as variations or item metadata for each item in an order.

Field Name Field Description
print_sku Scalable Press item ID, e.g. gildan-sweatshirt-crew.
print_design_id The Design ID for your previously uploaded artwork. Order Desk does not support uploading artwork directly to Scalable Press at this time.
print_type Defaults to dtg. Valid values are: screenprint, dtg, case, mug, poster, or embr.
color The color of the item being printed (White, Black, etc.).
size The size of the item bring printed (S, M, L, etc.).

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