IN THIS GUIDE
Order Desk can import orders from your shopping cart(s), sync in your print details and then automatically send them on to DecoPlate for fulfillment. When orders are shipped, the tracking details will be sent back to Order Desk and back to your shopping cart if your store is set up for it.
This guide explains how to set up and use the DecoPlate integration and the features available.
To connect to your DecoPlate account, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, look for and enable the DecoPlate integration.
Once enabled, enter your provided PK Number, your last name and your company name.
Please note that your last name and company name must be an exact match for what is on file with DecoPlate.
Once connected, you'll have some shipment and integration settings to adjust per your preferences.
After Import, Move To
Select the folder you want orders to be moved into after they are successfully sent to DecoPlate.
You can use one of the default folders already in your store or create your own. Read the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into as DecoPlate sends shipments back to Order Desk.
Vendor Email Address
Please provide your email address for DecoPlate.
Give this notification URL to DecoPlate. They will use it to connect to your Order Desk account and send shipment details back to your orders automatically.
Let them know this is for Order Desk so they can set up the right notification.
Sending Orders To DecoPlate
Getting your orders ready to send to DecoPlate takes some setup time. For a detailed walkthrough of how to use Order Desk with your print on demand orders, please take a few moments to read through the Print on Demand Fulfillment guide.
All DecoPlate orders need a
print_url and a
print_sku value in either the variation list or item metadata for each line item in your order. You can see a list of valid Print SKU's from the link of available products on the DecoPlate settings page.
print_url is a link to your artwork file and should be created according to DecoPlate's specifications. Please be mindful of your file size as DecoPlate requires the image to be downloaded and submitted with the order. Large orders or large files may cause the process to time out and prevent orders from submitting properly. JPG is the only file format supported.
If you'd like to include a PackingSlip, setup a checkout data field called PackingSlip on the order with the PDF url value. We will send this to DecoPlate along with your order.
If you have a second packing slip you can use the PackingSlip2 field to pass this along as well. This also works for a PDF Gift Note or a pre-printed shipping label. Must be PDF.