IN THIS GUIDE
Order Desk can submit your print on demand orders to Qualtry. As orders are fulfilled, the shipment info will automatically be pulled back into Order Desk and sent back to the original shopping cart.
This guide will explain how to set up and use the Qualtry integration.
To connect to Qualtry, click on Manage Integrations in the left sidebar. Under the Print on Demand tab, find and click to enable the Qualtry integration.
Once enabled, enter your Qualtry Customer ID and click to connect.
Once connected, you will have a few settings where you can set your preferences for this integration.
After Import, Move To
Select the folder you want orders to be moved into after they are sent to Qualtry.
If you want to use a custom folder, create your own from Store Settings. See the Working with Folders guide for more information.
After Shipment, Move To
Select the folder you want orders to be moved into when Qualtry sends shipment details back into Order Desk.
For more information on what the product settings within the Qualtry integration do, please read the Print on Demand Product Settings guide.
Sending Orders to Qualtry
Setting up your Order Desk store to send orders to Qualtry will take some preparation. Every item you send to them needs to have a print_sku (Qualtry's product code for the item) and a print_url (a link to your artwork file) saved to it either as a variation or as item metadata.
If you try to send an order to Qualtry without setting this up first, you will get an error that the print details are missing.
If you set a checkout data field or order metadata field of Priority to "rush" we will pass the order to Qualtry as a rush order.
For a detailed walkthrough on how to set up your items and orders for Qualtry, please take a few minutes to read through the Print on Demand Fulfillment guide. Once you understand how this process works, you can set up your Order Desk store to automatically prepare and send your orders to Qualtry for you.