Packiyo Integration

Order Desk can send orders directly to Packiyo then pull shipment details back into your orders here and send them to your shopping carts, if applicable.

Integration Setup

To enable the integration, click on the Manage Integrations link in the Integrations menu in the left sidebar. Under the Fulfillment tab, find and enable Packiyo.

Alternatively, search for Packiyo from the available integration search.

On the integration page, add your Base URL, Token and Customer ID to connect.

Please note that Order Desk isn’t able to help find or reset your credentials, as they can only be provided by Packiyo.

Settings

Packiyo Help

Click Need Help Getting Started? for access to helpful resources for using Packiyo.

Automatically Send Imported Orders to Packiyo

If you plan to automatically submit every order to Packiyo for fulfillment, you can enable this setting. All orders will be sent as they come in to Order Desk.

If you have any other fulfillment services or will have any orders you don't want to send to Packiyo, keep this disabled. Use rules to submit orders to the appropriate vendor or fulfillment service instead.

After Import, Move To

Select the folder orders should be moved to after they are sent to Packiyo from Order Desk. Typically this is set to Prepared, but any custom folder can be used.

After Shipment, Move To

Select the folder orders should be moved to when Packiyo sends tracking details back to Order Desk.

If Canceled Move To

Choose the folder where orders should be moved to if they are canceled at Packiyo.

Shipment Webhook URL

You will need to set this webhook URL in your Packiyo account for Order Desk to download your shipment notifications and sync inventory stock counts.

Inventory Management

Sync Inventory

Enable this setting to download inventory stock counts from Packiyo as they are updated.

Product Settings

For more information on what these product settings in the Packiyo integration are for and how to use them, read the Fulfillment Integration Product Settings guide.

Sending Orders to Packiyo

Preparing Your Orders

The following fields can be set as checkout data or order metadata to specify what gets sent to Packiyo:

If you are unfamiliar with checkout data, please read the How to Work with Checkout Data guide.

Item Details

The following fields can be set as variations or item metadata for each item in an order.